"It takes more than just a great product to provide Value Care,
it takes a great team."
VC Health is looking for a driven Customer Service representative to joing our high performing Client services team focused on provideing teh best in class customer support to our expanding base of Medicare clients. This is an exciting opportunity to be apart of an exceptional team within a fast paced enviornment.
Your role:
• Deliver an exceptional client experience by identifiying and documenting client needs and issues, answering inquirys, effectively applying problem solving techniques, educating clients, and following issues throughh to their successful resolution.
Provide consistent, professional, and high qualiyt client support to our clirnt base.
communicate and collaborate accroess teams and departments to help resolve issues
replicate and documenyt issues for further escalation
Skills and requirements:
Pay Scale:HOURLY + COMMISSION!! PLUS PAID TRAINING!!
Location: Deerfield Beach, FL.
Job Description: As a Healthcare Specialist, you will play a vital role in assisting our clients in understanding their healthcare options and enrolling in appropriate plans.
Your Role:
• Educating clients: Provide clear explanations and guidance on the Healthcare market and its various provisions to help clients make informed decisions about their coverage.
• Eligibility assessment: Determine clients; eligibility for plans based on income, family size, and other relevant factors.
• Plan selection: Assist clients in choosing the most suitable plan to meet their specific healthcare needs.
• Application assistance: Guide clients through the enrollment process, ensuring accurate completion of applications and submission of required documentation.
• Client support: Address inquiries and resolve issues related to plans, premiums, benefits, and claims.
• Compliance adherence: Stay updated with the latest changes in regulations and ensure strict compliance with applicable guidelines.
Skills & Requirements:
To thrive in this role, you should possess the following qualifications:
• Experience: Previous experience in health insurance, specifically with ACA or Medicare, is highly preferred!
• Communication skills: Excellent verbal and written communication skills to explain complex concepts clearly and concisely.
• Team player: A collaborative spirit and willingness to work with colleagues to achieve shared goals.
• Hunger to excel in a competitive environment!
• High Character Individuals.
VC Health Benefits Highlight:
• Permanent Salary: $60,000.00 - $120,000.00 per year
• Paid time off Supplemental pay types:
• Bonus pay
• Commission pay Weekly day range: Monday to Friday
Work setting: In-person
Work Location: In person
Average agents are earning anywhere from $1,500-$3,100 A WEEK!
